Roadmap 2021 and Beyond!

First, we are going to develop a solution to the copper particle contamination issue, that plagues such a large part of the craft distilling industry.

We’ll then introduce a line of automated and robotized copper stills in order to help those craft distillers out that, by law, are not allowed to use stainless steel for the production of certain spirits.

Thirdly, we will introduce a webshop where we’ll sell various after sales parts and distillery components that aim to make craft distilling easier.

iStill Blog Statistics 2020!

Over the past 7 1/2 years the iStill Blog has become the industry’s largest library of modern craft distilling information. Last year, 2020, saw another strong increase in visitors and views. Here are the statistics (with 2019 between brackets):

  • 272 new posts (212);
  • 55.409 visitors (36.331);
  • 118.033 page views (83.426).

We are incredibly proud of the continued success and growth of the iStill Blog. It reaches tremendous amounts of people. Over 150 visitors per day use the iStill Blog to investigate and research and learn.

In 2020, these were the five most popular articles:

  1. Odin improves a poorly designed still!
  2. Odin’s opinion (9): legacy still manufacturers BS!
  3. Plated still by iStill!
  4. FTOD 2015: Odin on whiskey column design (1)
  5. Potstill by iStill!

Posts from yesteryear that keep on going strong are:

  1. Homepage/archives;
  2. Odin’s easy gin;
  3. About iStill.

Please rest assured that the iStill Blog will remain pivotal in our efforts to further empower the craft distilling industry. Us sharing more and better information translates into you, as a craft distiller, being able to make better choices and better decisions.

If you have have stories to share or topics you want us to investigate, please reach out to our CEO directly, via Odin@iStillmail.com.

Accelerated growth – this is what the diffusion of innovation looks like:

 

Important End of Year Notifications!

We are down to only five iStill Minis from the last batch of 100 that we produced. When you want to order and are in a hurry, now is the time, since current stock is almost depleted. If you are late to the party, please know that we’ll start producing a new batch of iStill Minis only in January 2021, with delivery not starting before mid-Februari 2021.

Due to us changing and upgrading our manufacturing processes, lead times have been brought down from four to around two months. That’s for pretty much all production units, save the iStill 5000, which continues to have a 4 month lead time.

Please be informed, that we’ll close shop between December 21st and January 2nd. With the Covid-19 pandemic and many more craft distillers choosing iStill, the team hasn’t had much of a summer holiday. Time to catch up and recharge a bit, during the last two weeks of December!

And before we forget, we wish you:

Merry Christmas and a Happy New Year!!!

Contract Distilling for iStill Customers!

iStill supplies innovative distilling technologies, amazing distilling courses, and the best spirits recipes. Via these three activities, we hope to empower the craft distilling industry. But, as it turns out, some of our customers need more support. And that’s where contract distilling for iStill customers comes into play.

In order to set up a successful distillery, a craft distiller needs the best technology, training, and recipe. But he or she also needs a location and the applicable licensing to be able to start producing spirits. Often the building and the governmental approvals take more time. More time than the other topics. Or more time than planned for.

We now provide iStill customers with contract distilling services. If you have an iStill on order and if you followed the iStill Distilling University successfully, we can start producing your spirits for you. To that goal we established Loki Distillery. Loki Distillery will be managed by Sebastiaan Smits, whom most of you will know as the lead trainer at the iStill courses.

Are you an iStill customer that is interested in releasing product to the market sooner? Or are you maxed out and in need of temporary additional production capacity? Then reach out to Esther@iStillmail.com for initial talks on how we can be of assistance.

William, Sebastiaan, and Kevin …

Simplifying Warranty Claims Process!

We just simplified how customers can claim a part under warranty. Here’s the new procedure:

  1. Email Support@iStillmail.com what part is broken and why warranty applies;
  2. Send the broken part back to iStill HQ;
  3. iStill HQ investigates the part and informs you of its assessment;
  4. If the claim is acknowledged, you get a replacement part for free;
  5. If the claim is not acknowledged, you can order a new part.

Simplifying Parts Ordering Process!

We just simplified how customers can order parts or spare parts. Here’s the new procedure:

  1. Email Finance@iStillmail.com and specify the part you want to order;
  2. iStill Finance emails you the costs;
  3. After you confirm via email, iStill Finance emails a payment-link;
  4. After payment is received iStill dispatches the ordered part.