Modern-Day Distilling Takes Over North America (7)!

Here is a map of the iStill customers in North America. As you can see, there is no stopping progress! Are you considering to join the ever growing family of modern, 21st century distillers? Are you interested in our distilling courses? Do you want to learn more about the amazing technology we offer? Then please reach out to us via Sales@iStillmail.com.

Modern-day distilling takes over present-day North America …

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http://www.iStill.com

 

Building more iStill Fermenters!

We just shipped two iStill Fermenters 5000 to Australia, and are now working on another 5000 liter fermenter that will ship to a customer in Mexico. Where it will be used for continuous fermentation. Hence the additional ball-valvesĀ  to the side: they allow the distiller to drain exactly 2000 liters and gravity-feed his iStill 2000.

Here are pictures of the unit prior to final assembly and electrification. We’ll do that soon, but our automation department, responsible for building the PLC’s, has backlog. Why? Well, we have never seen a December or January month like the ones we live in right now. We are getting huge orders in and our lead times, unfortunately, are on the rise.

Another iStill Fermenter 5000 …

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http://www.iStill.com

Travel Expense Compensation to Amsterdam!

Introduction

The iStill University is the world’s leading educational facility in the distilling industry. Students (around 200 per year) rate the courses with a 9.8 on a 10-point scale. To allow more people to participate and learn about the state of the art of all things craft distilling, we introduce new policy to make the iStill University more accessible.

Travel Expense Compensation

On the one hand, lots of people love to travel over to Amsterdam to visit us and participate at the iStill University Training at iStill’s HQ. On the other hand, it is, especially if you are from America, Asia, or Australia, quite the commitment. Traveling costs time and money. Spending time on education and on learning more on what equipment you might want to work with, is time well spent. But spending money … well, the less you spend, the more you’ve got left to invest in your distillery. We support that via the introduction of new policy:

  1. Making more Amsterdam-based iStill University Courses available;
  2. Introducing Travel Expense Compensation for those that travel from far away.

Here is the Travel Expense Compensation for traveling for courses at iStill’s Amsterdam HQ. Per continent:

  • Europe: EUR 200,- Travel Expense Compensation;
  • Americas, Asia, and Africa: EUR 400,- Travel Expense Compensation;
  • Australia: EUR 600,- Travel Expense Compensation.

Procedure

For course registration, go to http://www.iStill.com/university, select the course you want to attend, fill out your name, etc., and select the continent you travel from. The software will automatically deduct your Travel Expense Compensation.

Please note: Travel Expense Compensation is available from February 1st 2020 onwards. It is only applicable for people registering for our iStill University courses. Mis-use, where the wrong continent is intentionally selected to attain bigger financial rewards, voids the right to Travel Expense Compensation altogether.

Becoming the best distiller you can be? We’ll help get you there …

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http://www.iStill.com/university

Speedy Delivery USA!

We are getting huge orders in. As a result, our class-leading still production time of two months has gone up to four months. That is still class-leading, by the way!

The day before yesterday we shipped a special order to a distillery in the USA. They needed a still really, really quickly, because the still builder they bought their original still from delivered a unit that caused nothing but problems. So they reached out to us and asked if we could help them out quickly and we could. How quickly? We were able to get the job done in two weeks.

Even though our lead times are increasing, via extra shifts and through our Special Operations Department’s capacity, at an additional build cost of just 15%, we are able to pull-off some crazy fast shit. Since Special Operations has limited capacity as well as other obligations and responsibilities, we can do these super fast orders like once a month only.

iStill 2000 to the USA? Here you go …

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http://www.iStill.com

New iStill Mini Batch Nears Completion!

We are finalizing building another batch of iStills Mini, our amazing recipe development still. So far we have sold over 200 in just a year and a half after its introduction. And due to very high demand, we are upgrading both the iStill Factory and the iStill Mini batch production size.

Our facilities will see an additional 100 m2 of floor space in the next few months. Dedicated for even bigger future iStill Mini production. And the last production run of iStills Mini already saw the batch size grow from 50 pieces to 100 units. The first eight units will ship this week. Another eight the week after that.

100 new iStils Mini …

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https://www.istill.com/products/imini

 

Referral Fee for Supporting Customers!

Introduction

We are happy to inform you that we launch a Referral Program! This post explains how it works and how you can benefit, both as an existing iStill customer and as someone ordering our equipment for the first time, and investigating how it is to work with iStill.

Existing iStill customers

There is no better publicity than word of mouth. And who is better equipped to inform wannabe iStill distillers about how it is to work with an iStill? Right, exactly, our existing customer database!

So, if you are a customer, helping us and others out by spreading the iStill gospel and answering questions, why don’t we remunerate that? Well, from Februari 1st onwards we do.

When a potential new iStill customer visits your distillery, and he or she finds that visit and your help valuable, ends up buying a still, under the condition that he mentions your distillery specifically, you get a referral fee.

The referral fee is based on the equipment the new customer buys. As follows:

  • iStill 100, mashers, fermenters: EUR 250,-
  • iStill 500: EUR 500,-
  • iStill 2000: EUR 1.000,-
  • iStill 5000: EUR 1.500,-

Does someone buy, for instance, an iStill 2000 and and iStill Fermenter 5000, well, if the new distiller tells us they visited you and enjoyed your help, you get EUR 1.000,- for the iStill 2000, and EUR 250,- for the iStill Fermenter 5000. A total of EUR 1.250,- that can be either billed to us or used to purchase additional iStill equipment.

Please note that customers that are in default, and didn’t pay their bills, are excluded from the Referral Fee Program.

First time iStill buyers

We find it important that you inform yourself before making a purchase decision. You probably found us online, on one of the forums, or via a visit to an existing iStill customer. Reaching out to us, to organize a phone or Skype call, is probably your first step. After we spoke to each other, we’ll probably advise you to visit a customer of ours in your neck of the woods and/or follow the iStill University course. Purchase decisions usually take place just before or after your visit to our distillation course.

If you meet one of our existing distilleries, and find that visit beneficial, please inform us when you are ready to order. We’ll then make sure that they get adequate compensation for their time and for helping you out.

When you want to meet one of our customers, Chris can help with suggestions and a proper introduction.

Please note that the Referral Fee & Discount Program starts on February 1st 2020.

Referral Program in two words …

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http://www.iStill.com

Serving the World!

Last Friday we shipped four iStills 100, two iStills 500, and two iStill Fermenters 5000. The Fermenters are on their way to Australia, the iStills 100 & 500 are going to customers in Chile, Japan, the UK, and the USA.

i500 for Chile …

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iStill 100’s on their way to the crating company …

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10,000 liter fermenting capacity in one truck …

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http://www.iStill.com

Becoming a better distiller!

Introduction

In an earlier post, just a week ago, we explained how the iStill University courses, the iStill Mini recipe development still, and our support during your first mash, fermentation, and distillation, help make you a better craft distiller. But we do more to support your success. This post explains how we take support to the next level.

iStill University Network

Students, that attended iStill University, become members of the iStill University Network. The iStill University Network is a closed Facebook group, where members give peer advice to one another regarding the set-up of their distillery. Very practical topics like “what pump do I need?”, “what’s your bottle supplier?”, “what’s your preferred labeler?”, or “how do you make your whiskey?” are just a few examples out of many discussions and consultations that take place.

The iStill University Network is considered a great source of information on how to set-up your distillery. Imagine dozens of more experienced distillers (at least on the matter you are investigating) helping you out at solving your issues and challenges.

Please note: the iStill University Network is only open for students that participated at an iStill University Course.

iStill Recipe Development

We have a team of 3 colleagues that man the iStill Laboratory. Together, the team has helped develop 300 recipes for brandy, gin, rum, vodka, whiskey, liqueurs, and more. For whom? For our customers. For students that participated at the iStill University, worked on their initial recipes, took an iStill Mini home, and feel they need our help to nail it before they order bigger production size units. And for existing customers that want to expand their product portfolio by introducing new spirits.

We basically have three levels at which our Recipe Development Team can support you:

  1. Spirit Evaluation: you send in your drink and we evaluate and benchmark it, and give feedback on where and how to improve (EUR 1.250,-);
  2. Recipe Development 1: we help design a drink that is made via distillation or extraction, using neutral alcohol (EUR 5.000,-);
  3. Recipe Development 2: we help design a drink where the alcohol is made in-house (whiskey, rum) and optimize for mashing, fermenting, and distillation (EUR 10.000,-).

Please note: our Recipe Development Team only works for iStill customers.

Procedure

If you want to discuss the purchase of iStills or learn more about recipe development, please reach out to Sales@iStillmail.com. If you want to participate at one of the iStill University Courses and/or become a member of the iStill University , then please contact us via Veronika@iStillmail.com.

Becoming a better distiller with iStill …

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http://www.iStill.com